Privacy

Privacy policy

Effective date: 13 July 2026 · Applies to digital.riseedgeventures.co.za

This policy explains how RiseEdge Digital, a division of RiseEdge Ventures (Pty) Ltd, handles personal information in line with the Protection of Personal Information Act, 2013 (POPIA). We keep it simple: we only collect what you choose to send us, we use it only to help you, and we never sell it.

What we collect

When you submit the contact form or message us on WhatsApp, we receive the details you provide: your name, business name, phone number, email address and the information you share about your project. We do not collect anything you don't type in yourself.

Why we collect it

We use this information only to respond to your enquiry, prepare a quote and, if you become a client, to deliver and support your project. The contact form includes a consent checkbox — we only contact you because you asked us to.

Cookies and tracking

This website does not set tracking or advertising cookies, and it does not run third-party analytics or advertising scripts. If we dismiss the privacy notice for you, that single preference is stored in your own browser (local storage) and is never sent to us or anyone else.

Where your information is stored

Contact form submissions are processed by Netlify, the platform that hosts this website, and delivered to our business email. WhatsApp messages are handled by WhatsApp under its own terms. These providers act as operators processing information on our behalf.

Who we share it with

We do not sell, rent or trade your personal information. It is only shared with the service providers required to run this website and receive enquiries (hosting and form handling), and where the law requires it.

How long we keep it

Enquiry details are kept for as long as needed to handle your enquiry or project, and for reasonable business record-keeping afterwards. You can ask us to delete your details at any time.

Security

This website is served over HTTPS with security headers enabled. Access to enquiry information is limited to the people who need it to respond to you.

Your rights under POPIA

You may ask us at any time to confirm what personal information we hold about you, to correct it, or to delete it. You may also withdraw consent to being contacted. If you believe your information has been mishandled, you have the right to lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za).

Contact

Questions or requests about this policy: info@riseedgeventures.co.za or 081 859 8759.